Privacy Policy for Timberline Campground

At Timberline Campgrounds, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your information when you interact with us—online, by phone, or at our campground location.

  1. Who We Are
    Timberline Campgrounds
    31635 Ashworth Rd
    Waukee, IA 50263
    Email: timberlinedesmoines@gmail.com
    Phone: (515) 987-1714
  2. Information We Collect
    We may collect personal and technical information when you engage with our services, including:

Full Name

Email Address

Phone Number

Mailing or Billing Address

Payment and Reservation Details

RV or Vehicle Information

Device/browser data through cookies and analytics tools

We also collect information related to your communication preferences, including opt-in consent for text messages.

  1. How We Use Your Information
    We use your information for the following purposes:

Booking and processing campground reservations

Customer support and service communications

Operational purposes such as payment processing and scheduling

Sending transactional messages or service notifications

Improving our website, services, and guest experience

Marketing updates (only if you have opted in)

  1. Text Messaging Compliance
    No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

  1. How We Handle Your Information
    We respect your privacy and are committed to safeguarding your information. We do not sell or disclose personal data, mobile numbers, or text message consent data to any external companies for promotional purposes. We may disclose your data only in the following situations:

To support operational needs (e.g., booking platforms, customer service providers)

When required by law, regulation, or legal process

In connection with a business transfer, such as a merger or acquisition

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

  1. Data Security
    We implement technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
  2. Your Rights
    You have the right to:

Access, update, or delete your personal information

Withdraw your consent for communications at any time

Opt out of marketing communications (via email or text)

Please email timberlinedesmoines@gmail.com or call (515) 987-1714 to make any requests.

  1. Children’s Privacy
    Our services are not directed to children under 13. We do not knowingly collect or store data from children. If we become aware of any such data, we will delete it promptly.
  2. Changes to This Policy
    We reserve the right to update this Privacy Policy as needed. The latest version will always be available at:
  3. Contact Us
    If you have any questions about this Privacy Policy or your data, please contact us:

Timberline Campgrounds
31635 Ashworth Rd
Waukee, IA 50263
Email: timberlinedesmoines@gmail.com
Phone: (515) 987-1714

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